The propane industry is working at all levels to seek relief from the current distribution and infrastructure problems facing propane customers and their fuel providers.

To allow for expedited delivery of propane, an exemption from the federal Hours of Service restrictions which limit the transportation of fuel cargoes has been implemented.   A total of 30 states so far this winter have issued Hours of Service relief.

The propane industry is working to ensure expedited shipments of propane by all modes: pipeline, rail and transport.  Efforts are underway with the U.S. Department of Energy to acknowledge that an emergency exists not only in our area, but throughout the nation, as consumers and businesses in dozens of states are faced with higher energy costs due to persistent cold weather.

Other energy suppliers have experienced high usage as well.  The U.S. Department of Energy reported that cold weather led to record-high natural gas storage withdrawals last week, the largest in the 20-year history of the survey and the second time this year the record has been broken.  In addition, the electricity grid is under strain as well.

To ensure that we are able to provide service in a timely manner, propane customers are asked to arrange for deliveries when their tanks read 30%. Allowing a tank to fall below that level increases the chances of running out.  By law, we must perform a gas line leak check any time the gas flow is interrupted.  This includes all out of gas situations, which can be an extra cost. Give us plenty of time to make a delivery and you can avoid that cost and delay.


The challenges in delivering propane for consumers during this prolonged period of cold weather started with a confluence of events beginning in October.

Abundant grain crops were being harvested throughout the Upper Midwest almost simultaneously this fall. Ordinarily, the harvest progresses in stages through the region but in late 2013, the harvests happened at the same time over a wide area. This was a large, wet crop which required massive amounts of propane in order to be dried prior to storage. That demand reduced propane inventories throughout the area. At the same time, infrastructure realignments inhibited the transportation of propane. The Cochin pipeline, which provided 40% of the product used by Minnesota suppliers, was shut down for repairs. This pushed those suppliers further out to load their supply. Canadian imports to the Northeast were also impaired by rail re-routing and other infrastructure impediments. In the Midwest, a new pipeline began moving propane from the central part of the country to new export terminals on the Gulf Coast where propane cargoes started shipping at nearly seven times the previous pace.

As the harvest season demand ended, a massive winter storm rolled across much of the country. Since then, demand for residential, commercial and agricultural heat has soared. The forecast continues for cold weather for much of our area.

Pass by any construction site and you’ll see many of the things you’d expect to see – heavy equipment, office trailers, and workers in hard hats. What you may not expect to see is propane in use.

Though most home consumers are familiar with propane as an energy source in the residential setting, it often comes as a surprise to learn that propane is an integral part of most construction and industrial sites. Propane is used to operate equipment, provide warmth for workers, and regulate air temperature and humidity for specific applications.

As a jobsite fuel, propane is one of the most economical choices available for industry. Propane tanks are easily portable, allowing for fuel sources to be moved as needed around a jobsite.  Because it is easier to store and transport than natural gas, and can be used both in liquid and gaseous form, propane is especially valuable on the job site.

The applications for propane are numerous. Construction professionals use propane not only to provide warmth for their employees, but to also create optimum temperatures for the application of drywall and plaster, to dry concrete, and to aid in the application of various adhesives.

Propane also powers a wide variety of equipment, from torches to tar kettles to compressors. Because it is a low-pollution fuel, propane can be used to safely power forklifts and skid steers within an enclosed area.

As a clean-burning, economical and safe energy source, propane is plentiful and reliable for all sorts of construction and industrial applications. A commercial propane supplier can help a business assess their needs for this alternative fuel and provide them with the necessary tanks as well as certain equipment. If you haven’t been using propane to power your job site, maybe it’s time to look into the possibilities that propane can provide.

Lin-Gas is pleased to announce the ability to view your account and conveniently pay your bill online – from the comfort of your own home!

With the addition of Lin-Gas Connect – our online Customer Web Service – we can now offer a hassle–free payment option which allows you to view your account balance and invoices on-line as well as contracts, including balance and gallons remaining, and past transactions. You can pay by Credit Card or Electronic draft from anywhere in the world using a standard web browser.

How does this work? Our system administrator will control access. You’ll simply register via a link on our website. First Time registrants will need a few pieces of information that can be found on your last paper bill (or simply call us and we can look up the information for you). After your first-time registration, you’ll have a username and password to login and pay future bills. Sessions time out after a defined period of inactivity and firewall security is in place to ensure there is no unauthorized access to your account information.

Customer Web Services is available 24 hours a day, seven days a week for your convenience at We appreciate your business and look forward to serving you in the years to come.

A new video from the NPGA (National Propane Gas Association) explains that propane is a domestic fuel used in commercial mowers, forklifts, generators, vehicles and homes.